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face height guidelines passportI had the wonderful opportunity to speak with the Jamaican Embassy regarding their passport photo requirements. A recent client of mine told me he had received a call from the Jamaican Embassy requesting he resubmit his photos as they were “…too small”. The Embassy suggested he resubmit larger photos and that there was no need to cut them to size as the Embassy staff would look after cropping.

I’m always happy to look after my clients, and passport photo reprints incur no extra charge at Impact Pardons Plus if the photos are unacceptable. However, the instructions he'd received regarding sizing and cropping left me wondering, where is the Jamaican Embassy going with this?

Everything regarding a Jamaican Passport/Visa photo indicates a 35mm x 45mm outside dimension with the head measuring 25mm to 35mm from chin to crown. I had to speak to someone at the Embassy to ensure the retake would be acceptable.

I called the Jamaican Embassy and was given the internal number to the Passport/Visa section. By lucky happenstance, I got to speak with the same person who'd spoken with my client earlier. Mona (not her real name) was most helpful as she answered my questions and dealt with my concerns.

The actual problem that Mona needed solved was the lack of ‘head room’ from the top of subject's head to the top edge of the photo. Mona suggested it should be between 9-12mm. Without that extra bit of white space above the head, the 35 x 45 photos weren’t fitting their scanning equipment properly. She needed larger photos she could work with and cut down as she needed.

The Jamaican passport photo must also include the shoulders. The Canadian passport photo dimensions seemed to me to be what she was looking for. The subject's head in a Canadian passport photo can be anywhere from 31mm to 36mm from chin to crown. So we submit two Canadian photos cut to size (that way I could include the required stamp on the back of one photo), showing the shoulders and re-sizing the head to Jamaican specifications (25mm to 35mm).

So that’s what we came up with and those are the specs I’m keeping for Jamaican Passport/Visa photos until I hear something different from the Embassy.

Have you or someone you know encountered this problem? Let me know in the comments, and hopefully I can assist.

Never a dull moment at Impact Pardon Plus; the road to a better tomorrow, today.

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